We offer Hassle-Free returns for all of our products. We strive to provide excellent service to all of our clients! For this reason, we don’t ask questions on why you want to return an item. Our company is here to serve for a long time in the future and provide with the best watchmaker tools, watch parts and watch accessories.
In case you need to exchange an item, please let us know and we will do our best to accommodate your request. It all depends on inventory availability.
All returns and exchanges can be done within 7 days of receipt to order. Please contact us to arrange the return and to provide you with the best return address. For your convenience, we can accommodate return addresses in the USA, United Kingdom, Germany and Spain.
Refunds are processed up to 3 days from receipt of the package back to the payment method used for the order.
Thank you for being a valuable customer and we appreciate your business! For any question, please always contact us and we will provide answers asap.