Shipping

We offer 2 options for shipping and you can select your preferred method on the checkout page. 

Regular shipping is the standard method of order delivery to your home or office address.  Packages are sent via the postal office.  USPS in the USA, RoyalMail in UK, Deutsche Post in Germany, etc.  All shipments are sent via trackable ID and can be tracked on the local post office website in your country. It is sent via “registered” mail so the local post office may require a signature when received. Regular shipping takes between 5 and 20 business days to deliver the order.

Express shipping is the fastest way to receive your watchmaker products and tools.  We use either DHL or FedEx for all express shipments.  Depending on your delivery country, it will depends which express courier we will send it by.  For example, in the USA, Mexico and Canada we usually send via FedEx.  In the European Union countries we use DHL for most of our deliveries.  In some expectations, we may use DPD as well.   For every shipment, you will promptly be notified of what shipping company we have sent the package with and the tracking number.  If you choose express shipping, the order will be delivered in 1-5 business days, depending on the destination country.

FREE REGULAR SHIPPING is offered for all orders over $299.  The orders using free shipping option will be sent out via regular registered and trackable mail.  It will use the “regular shipping” method described above.

If you have any questions or specific requests for delivery, please contact us or write the delivery instructions in the order comments section.

In case you are not happy with the watchmaker tools and products or they don’t serve the need you have for your watchmaker jobs, please go to our return policy page.

Thank you for being a valuable customer and we appreciate your business!